# Restoration Job Documentation Checklist

Gather this on every job before the packet leaves the site. A missing before-photo or a gap in
the moisture log is the difference between a clean approval and a delayed or denied claim.

> Free template from RoverDrop (https://roverdrop.com/resources/restoration-documentation-checklist).
> Edit it to match your carrier and program requirements.

Claim / Job number: _______________  Date: _____________  Technician: _______________

## Loss and cause

- [ ] Photos of the source and cause of loss
- [ ] Photos showing the full extent of affected areas
- [ ] Wide shots and close-ups of each affected room
- [ ] Category and class of loss documented
- [ ] Date and time of loss and of first response recorded

## Before, during, and after

- [ ] Before photos taken before any work started
- [ ] Photos of contents and pre-existing conditions
- [ ] During-work photos of demolition and extraction
- [ ] After photos at completion of each phase
- [ ] Photos of any pre-existing damage noted separately

## Readings and logs

- [ ] Initial moisture readings for all affected materials
- [ ] Daily moisture readings logged for each drying day
- [ ] Atmospheric readings (temperature, relative humidity, GPP)
- [ ] Equipment list: air movers, dehumidifiers, air scrubbers placed
- [ ] Drying goals set and progress recorded
- [ ] Thermal images if used, labeled by location

## Paperwork and authorizations

- [ ] Signed work authorization
- [ ] Signed certificate of completion (at closeout)
- [ ] Scope sheet or estimate (Xactimate ESX and sketch if used)
- [ ] Any customer or adjuster communication that affects scope
- [ ] Moisture map or floor plan with readings marked

## Before you submit

- [ ] Photos are labeled by room or area, not a nameless dump
- [ ] Nothing required by the carrier or program is missing
- [ ] Files grouped into one packet with a short cover note
- [ ] Large photo sets uploaded completely and verified
- [ ] You received a receipt confirming the office has the full packet

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_Provided free by RoverDrop. RoverDrop lets restoration crews hand off complete documentation with
a receipt, tracks who has each claim packet, and keeps a write-once archive of everything sent. See
https://roverdrop.com/for/insurance-restoration._