Signed handoff
A signature on the transfer, not just a click.
Accepting a packet already puts a name and a timestamp on the transfer of responsibility. For work where that needs more weight, RoverDrop can capture a drawn signature at the moment a packet is accepted or filed, store it with that exact custody event, and show it in the audit trail. It is the difference between the system saying someone clicked accept and showing that they signed for it.
No account or email needed for the demo.
“Who signed off on this?”
For a lot of handoffs, a named, timestamped acceptance is exactly enough. But some steps carry real consequences — releasing a deliverable, confirming an inspection, closing out a job that a claim might later turn on — and for those, a firm often wants a signature, not just an action in a log. The usual answer is a separate paper form or a signing tool bolted onto the side, which means the signature and the file it belongs to live in two different places.
A signed handoff keeps them together. The signature is captured in the same action that transfers responsibility, and it is stored against that event, so the proof that someone signed for the work and the record of the work are one thing.
How the signature is captured
Captured at the step, kept with the event
A firm turns signatures on for accepting, filing, or both, and chooses whether they are optional or required. From there the signature is part of the custody record, not a separate document to reconcile.
Tied to the event, not the account
A signature is stored against the specific accept or file event it authorized, so the record shows this person signed for this transfer at this time — not a generic login somewhere in the app.
Optional or required, per step
Ask for a signature and let it be skipped, or require one before the step can complete. Set it separately for accepting and for filing, because the two carry different weight.
Drawn, then kept
The signer draws on a pad in the accept or file action. The image is stored with the event and shown in the audit trail beside who did it and when.
Part of the same record
A signed step sits in the append-only trail with every other event. Nothing about the signature can be edited after the fact, the same as the rest of the history.
When a name is not quite enough
A signed accept or file event strengthens the same chain of custody that a plain acceptance builds — it is the same transfer of responsibility, with a signature attached. It shows up in the audit trail next to who signed and when, and it reinforces the proof of delivery on a packet whose sign-off might be questioned later. It fits naturally in insurance restoration and geotechnical work, where an inspection or a reading often needs a signature on the record.
Related
- File chain of custodyThe transfer of responsibility a signature is attached to.
- Audit trail for file transfersWhere a signed step is recorded alongside every other event.
- Proof of deliveryThe receipt a signature reinforces.
- Passwordless sign-in for field crewsMaking sure the person who signs is really them.
See it in motion
Sign a handoff in the demo
Turn on signatures in the demo settings, then accept a packet and draw a sign-off. Open the audit trail to see the signature stored against the event. No account or email required.